Items shipped from Amazon.eg can be returned within 15 days of receipt of shipment in most cases. Items that were received damaged, defective, used, missing parts or not as described could be returned within 30 days of receipt of shipment. Some products have different policies or requirements associated with them.
Returns will be processed only if:
After the courier has received your item, it can take up to two weeks for us to receive and process your return. It may take up to two weeks for Marketplace Seller orders. After the return is processed it may take 5 to 7 business days for the refund to show on your payment card statement.
Note: We will not accept return of any item which is wrongfully sent to us. This includes items which were not originally purchased from Amazon. In the event we receive such items, we are unable to return or provide a refund or other concession in respect of such items. We can only provide a refund in respect of correct items which are returned in accordance with our policies. Any item which you send or return to Amazon cannot be shipped or otherwise returned to you.