Cancellation policy

Cancel an Order in the mommy's mart Shopping App

You can cancel an order in the app as long as it hasn't entered the dispatch process.


Note: You can't cancel digital orders in the app.


To cancel an order:

  1. Tap the Me Tab icon (second from left in the bottom navigation bar).
  2. Tap Your Orders.
  3. Select the order you want to cancel. If you don't see the item that you want to cancel, tap Show more items.
  4. Tap Cancel Item.
  5. Tap Cancel checked items.